Daikin Air Conditioner Warranty Explained – Brisbane

As with any product purchased these days, you expect a warranty to cover your new air conditioning unit. Daikin air conditioners have a 5 year warranty covering all Daikin split, multi split and ducted systems installed in domestic premises. This warranty is for air conditioners installed by licensed technicians. The aim of the warranty is to provide years of worry free comfort ahead.

Types of Warranty Coverage for Daikin Air Conditioners

• Manufacturer’s Warranty (provided by Daikin) For all split, multi split and ducted air conditioners professionally installed in domestic premises in Australia, Daikin offer a 5 year parts and labour warranty. The warranty for commercial units varies dependent on type of installation and location. As stated, this warranty covers parts integral to the unit and the labour required to change failed parts.
• Installer’s Warranty (provided by the licensed installer) Normally, most installers warrant their work for a period of 12 months. This covers the interconnecting pipework, any electrical works and anything else comprising the system installation.

Daikin Manufacturer’s Warranty Overview

Daikin goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is to ensure you have worry free comfort ahead.

Daikin manufacturer warranty coverage typically includes – Repair or replacement of parts in your split and ducted air conditioners and air purifier should they fail. This only applies to air conditioners installed by licensed technicians in domestic premises in Australia.

Commercial units have differing warranties dependent on the type of system installed.

What does the Daikin manufacturer‘s Warranty Usually Cover?

The warranty covers :

• defects in design
• defects in materials
• defects in workmanship

Repair or replacement of faulty parts is also included in the warranty. Repair or replacement is at the discretion of Daikin.

The standard warranty covers 5 years parts and labour warranty.

What doesn’t the Daikin manufacturer’s Warranty cover?

The warranty does not cover:

• Damage arising from poor installation. This is why it is imperative to have the system installed by a professional installation company.
• Damage arising from incorrect electrical connections, voltage fluctuations etc
• Problems arising from storm, fire, flood, vandalism , misuse and negligence.
• Damage to refrigeration coils.
• Damage caused by vermin and the ingress of foreign matter eg moisture and dirt
• Batteries for remote controllers

Daikin Manufacturer Warranty Terms & Conditions

Owners responsibilities:

• Operate the air conditioners as per the manufacturer’s operating instructions.
• Regular cleaning of the filters
• Ensuring air inlet and outlet on the outdoor unit are kept clear from obstructions
• Keeping the condensate drain clear

Daikin Warranty Registration and Claims Process

To ensure any warranty claims can be processed, fill out with warranty card that comes with your new system. This will record:

• Who supplied the system and their phone number
• Who installed the system and their phone number
• Owners name and address
• System model and serial numbers
• Installation date.
• Also ensure you keep copies of purchase receipts.

Should your domestic unit fail, the first step is contact the system installer. They should be able to diagnose the fault and contact Daikin regarding a warranty claim.

If you supplier/installer is a Daikin dealer, then they should be able to organise any required warranty parts and fit these.

To ensure many years of worry free operation , it is imperative to maintain your system via regular servicing.

Understanding the Installer’s Warranty for Daikin air conditioners

It is imperative to have your Daikin split or ducted air conditioners installed by a licensed technician. If not then the warranty will be void on the system. A professional installation company will provide quality after sales support to ensure many years of worry free comfort ahead.

What is the typical coverage from the Installer’s Warranty for a Daikin air conditioner?

Your installation contractor will warrant their work with regards to :

• pipework installation
• electrical installation
• correct water flow / integrity of the condensate drain

The items noted above are not covered by the Daikin warranty.

What is the typical warranty duration from the installer for a Daikin air conditioner?

The typical warranty for installation work is 12 months.

What is not included in the installer’s warranty?

• Damage caused by vermin
• Damage caused by people and or pets.
• Any works carried out by other than the installer
• Any modifications to the original installation

Choosing a licensed air conditioner Installer (Why it Matters)

All air conditioner installers need to be licensed. If you choose not to use a licensed contractor for your residential installation you risk the following:

• poor quality installation
• a system that may not operate as it should
• damage to your premises

Always use a licensed contractor and preferably a Daikin dealer for your residential install.

Our tips to make sure your warranties remain valid

• Use a licensed installation contractor
• Fill in the warranty card on completion of the install.
• Keep the filters clean
• Have the system regularly serviced

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FAQs – Daikin Air Conditioner Warranty